Frequently Asked Questions
Everything you need to know about bringing comfort to your home.
What is the standard shipping time for furniture and home decor?
Most orders are processed within 2-3 business days. Depending on your location, delivery typically takes 5-10 business days for large furniture pieces and 3-5 business days for smaller home accessories.
Do you offer assembly services for large furniture items?
Yes, we offer professional white-glove assembly services for an additional fee. You can select this option at checkout, and our team will assemble the item in your room of choice and remove all packaging.
What is your return policy for home goods?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition. Please note that custom-made or personalized furniture items are final sale.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website. You can also track your order status directly through your AboHamama Stores account dashboard.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through our financing partners to help you create your dream home now and pay later.
Are your wood products sustainably sourced?
At AboHamama Stores, we prioritize sustainability. Over 80% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood to ensure minimal environmental impact.